EKZ

Energy consultancy with an iPad

The energy consultancy provided by the electricity companies of the canton of Zurich relies on the mobile business app Reportheld for smart customer meetings

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Make customer meetings more efficient

With Reportheld, data can be processed and visualized directly during a customer meeting

Results at a glance

High-resolution graphics and interactive tables in the Reportheld application illustrate complex structures and make the recording of energy data easy for the customer to grasp.

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Reports on-site

Optimization tasks to reduce energy consumption or the optimal use of photovoltaic (PV) systems can be worked out directly in a consultation.

Real-time synchronization

Automatic synchronization makes it possible to access all customer-specific data and reports in real time.



EKZ

Clear energy consultation- understandable and intuitive

The energy consultants of the electricity utilities of the canton of Zurich (EKZ) have recently started using the Reportheld business app for consultations.

This makes customer meetings easier, more transparent and more efficient, because data can be processed and illustrated directly during the conversation. From January 2018, the groupXS app will accompany EKZ energy consultants in their daily work. A trial version has been used successfully since October 2017. The energy consultants of the Swiss energy provider use the mobile business app Reportheld for their consultations. With the app, all customer data can be recorded, processed and analyzed in real time. This makes it possible to work out optimization measures in consultation with the customer, which help to reduce energy consumption or optimize self-consumption from photovoltaic (PV) systems.

 „We would hardly have been able to meet the current demand for the self-consumption check in a reasonable time without a digital assistant.“
Daniel Bauer, Product Manager, EKZ
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One of the largest energy providers in Switzerland

The EKZ provide around one million people in Switzerland with electricity and, with around 1,400 employees, are among the largest energy providers in the country. New in the consulting portfolio: the “Own consumption check” service. Together with the customer, the household’s energy consumption is analyzed, compared with the performance of existing PV systems, and measures are taken to optimize the degree of self-consumption and self-sufficiency. Thanks to Reportheld, this is now easier, faster and more efficient. “Our time and resource savings are enormous,” said Daniel Bauer, Product Manager at EKZ.

“Reportheld is used for the first time in this project in a live consulting situation with the customer,” explains groupXS Managing Director Sebastian Schmidt. “That is why we paid particular attention to the simple and intuitive operation of the app and made sure that the user interfaces are understandable for the customer at first glance.” High-resolution graphics and interactive tables in the Reportheld iPad application illustrate complex structures and make the recording of the energy data tangible for the customer, “because this enables the customer to work out a comprehensible result,” says Schmidt.

EKZ uses Reportheld

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